AI & The Evolution of the Property Manager

In this episode, Nikki D’Agostino, a seasoned strata property manager, shares how artificial intelligence (AI) is transforming property management. She explains how AI can automate repetitive tasks like email triage, arrears management, and owner communications, helping managers reduce burnout and focus on higher-value work. Nikki provides practical examples and encourages new property managers to view AI as a digital team member, not a threat. She stresses the importance of blending technology with human skills to create efficient, sustainable, and client-focused businesses, empowering managers to reclaim time and energy for what matters most.